These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and World Council for AI PTE. LTD. ("WCAI", "we", "us", or "our"), a company registered in Singapore (UEN 202412852R).
By accessing or using our AI products, services, APIs, website, or any related offerings (collectively, the "Services"), you agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy.
Important
If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
WCAI provides artificial intelligence products and services for enterprise customers, including but not limited to:
Specific service details, scope, and pricing are set forth in your Order Form or Statement of Work, which are incorporated into these Terms by reference.
WCAI retains all rights, title, and interest in and to our Services, including all software, algorithms, AI models, documentation, trademarks, and other intellectual property ("WCAI IP"). These Terms do not grant you any ownership rights in WCAI IP.
You retain all rights to data, content, and materials you provide to us ("Customer Data"). You grant us a limited license to use Customer Data solely to provide, maintain, and improve the Services as described in these Terms and our Privacy Policy.
As between you and WCAI, you own the outputs generated by our AI Services based on your inputs ("Outputs"), subject to the following:
If you provide feedback, suggestions, or ideas about our Services, we may use them without restriction or compensation to you.
You shall not: (a) reverse engineer, decompile, or disassemble our Services; (b) attempt to extract training data, model weights, or algorithms; (c) use our Services to develop competing products; (d) remove proprietary notices; or (e) sublicense our Services except as expressly permitted.
Your use of the Services is subject to our Acceptable Use Policy, which is incorporated by reference. You agree not to use the Services to:
We reserve the right to suspend or terminate access for violations of acceptable use policies.
We strive to maintain high availability of our Services. Specific uptime commitments, if any, are set forth in your Service Level Agreement (SLA). Service credits, where applicable, are your sole and exclusive remedy for availability failures.
We may perform scheduled maintenance with reasonable advance notice. Emergency maintenance may be performed without notice when necessary to protect the integrity or security of the Services.
We may modify, update, or discontinue features of the Services from time to time. We will provide reasonable notice of material changes that adversely affect your use.
Our Services may depend on third-party infrastructure, APIs, and services. We are not liable for outages or issues caused by third-party providers beyond our reasonable control.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
You acknowledge that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WCAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO WCAI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold WCAI harmless from claims arising from: (a) your use of the Services; (b) your Customer Data; (c) your violation of these Terms or applicable law; or (d) your violation of third-party rights.
We will defend you against third-party claims that our Services infringe their intellectual property rights, provided you notify us promptly and give us control of the defense. Our obligations do not apply to claims arising from your modifications, combination with other products, or use in violation of these Terms.
Each party agrees to protect the other's Confidential Information with at least the same degree of care it uses to protect its own confidential information. "Confidential Information" includes business information, technical data, customer lists, and pricing, but excludes information that is publicly available, independently developed, or rightfully received from third parties.
These Terms are effective until terminated. Specific service terms and renewal provisions are set forth in your Order Form.
Either party may terminate upon written notice if the other party materially breaches these Terms and fails to cure within thirty (30) days of notice.
Upon termination: (a) your access to the Services will cease; (b) you must pay all outstanding fees; (c) you may request export of your Customer Data within thirty (30) days; (d) we will delete your Customer Data after the export period, except as required by law.
Sections concerning intellectual property, limitation of liability, indemnification, confidentiality, and dispute resolution survive termination.
These Terms are governed by the laws of Singapore, without regard to conflict of law principles.
Before initiating formal proceedings, the parties agree to attempt good-faith resolution through escalation to senior management for a period of thirty (30) days.
Any dispute not resolved informally shall be finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) under its prevailing rules. The seat of arbitration shall be Singapore. The tribunal shall consist of one arbitrator. The language shall be English.
Either party may seek injunctive relief in any court of competent jurisdiction for breaches of intellectual property rights or confidentiality obligations.
These Terms, together with the Privacy Policy, Acceptable Use Policy, and any Order Forms, constitute the entire agreement between the parties.
We may update these Terms by posting the revised version on our website. Material changes will be notified at least thirty (30) days in advance. Continued use after changes constitutes acceptance.
You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
If any provision is found unenforceable, the remaining provisions remain in effect.
Failure to enforce any provision does not constitute a waiver of that provision or any other provision.
For questions about these Terms:
World Council for AI PTE. LTD.
1 Paya Lebar Link, #04-01
Paya Lebar Quarter, Singapore 408533
UEN: 202412852R
Email: hello@worldcouncil.ai